Exchange and Return Policy
Ensuring the satisfaction and well-being of our customers is part of our mission. In order to respect your rights, we have created a "Return or Exchange Policy, based on the Consumer Protection Code, showing that the relationship between us and you is based on trust.
Read below the necessary procedures when they occur:
Any product purchased through our site may be exchanged if:
1) Product defect
Breakdown - Immediately notify the call center or by email to arrange for replacement of the product. We will not accept claims later than 7 days after receipt of the product.
Malfunctions and malfunctions - If detected within 7 calendar
, they will be resolved directly through our call center or by email.